Why buy your glasses from Bowen Eye Care?
Well, our friendly staff and experienced Opticians really know how to take today’s high-tech lens designs and adapt them to your particular needs. We have also negotiated some amazing deals with our suppliers, both domestic and international, so that we can provide you with the exact same top-notch lenses and frames that we have always offered but now at a more affordable price. WE ARE SUPER EXCITED ABOUT OUR UPDATED FRAME BOARD OPTIONS AS WELL! As always, our recommendations are guided by YOUR needs, not ours. There are no commissions paid to our staff; This is to ensure that there are no incentives for them to recommend frills and extras just for the sake of driving up the price! Your top priority, whether it is affordability, quality or making a statement, is our top priority too.
We have a no-hassle satisfaction guaranteed policy. If there is a problem with your glasses or contacts, simply tell us! We promise we will do what we can to make things right.
Return your contact lenses within 90 days of the original date of purchase and we will give you a full refund. Boxes must be unopened, unmarked and in resell able condition. Returns will only be approved after the inspection of an Optometric Technician.
Return your glasses within 90 days of the original date of purchase and we will either remake them to your new specifications, or if you prefer, return them for a full refund. If you have had a change of heart on the frame you chose, we can Frame Re-Style you into a new frame with a small $25 restocking fee.
We do not want you to have glasses or contact lenses that you do not like! We are not satisfied until you are!
WARRANTIES: Remember most of our products (frames and lenses) have either a 1-year 1-time replacement or a 2-year 2-time replacement at no additional cost to you. We do not charge you extra for warranties, they are inherent to the product you chose. Some restrictions will apply, and warranties are only guaranteed after an inspection from an Optician and verification of the manufacturer policy at that time. Warranties are time sensitive and to the exact day of purchase.
If your Prescription does not seem quite right, stop by the office within 90 days of your exam to troubleshoot with an Optician. If the Optician is not able to resolve the issue, they will get you scheduled with your Optometrist ASAP for a refraction at no additional charge. If you wait past 90 days, you will be subject to a new refraction charge. Sometimes our vision changes and adjustments are needed. Reasons why our vision changes suddenly or progressively vary greatly from medical reasons, growth spurts to injury.
Top quality frames and high-tech lenses, with an amazing satisfaction guarantee. ALL of that at an affordable price that we are excited to quote for you. Before you take your prescription down the street, let us show you how much it will cost with us and educate you on what you are purchasing. You can even bring in another doctor’s prescription and we will be happy to get you the glasses you have been looking for. An Optician will be happy to provide you with your PD Measurement at that time for no charge.
Bowen Eye Care